Shipping & Returns
Most of the prints are made to order and produced individually after your purchase. Each print is carefully quality-checked and packaged by hand to minimize the risk of damage during transport.
Production may take up to 14 days before your order is shipped.
​
Shipping destinations
​
I currently ship to EU countries only.
If you would like to place an order from outside the EU (including the UK or Switzerland), please contact us directly at [your email address] before ordering.
​
Indicative shipping costs for EU small parcels:
​
-
Austria: from €5,70 to €10,70
-
Germany: from €13,00 to €23,00
-
EU: from €20,20 to €25,00
​
If your region is not listes for shipping, please feel free to contact me:
underjordiske_photography@outlook.com
Delivery times
​
Delivery times vary depending on the destination and shipping service and are calculated from the date of shipment, not from the order date.
​​
​​
Damaged prints
​​
If your print arrives damaged, please contact me within 48 hours of delivery and include a clear photo showing the damage.
In case of damage, no return of the print is required.
I will issue a refund in accordance with applicable consumer protection laws.
